Etna Holidays
OKHOME quality certification
To guarantee our guests a high quality standard on our holiday homes and villas we have set ourselves a protocol to be followed scrupulously, we proudly present it on this page.
Check in
Some homes have been equipped with a 24-hour automatic check-in system.
In front of the front door you will find a small metal box that can be opened with the code you will find in the welcome email, inside there will be the key to access the house; once you have collected the key, please close the box.
Where it was not possible to install automatic check-in, a time will be agreed for the collection of the keys in front of the house door.
Digital TV and entertainment
According to the location of the house (condominium with satellite visibility, single house or condominium without satellite visibility), this is supplied with satellite systems or with cable TV on demand: Netflix, Amazon Prime, etc ...
The type of television service activated is specified for each house; some houses are also equipped with a Hi-Fi piped music system.
Tourist information
A compendium of restaurants, pubs, pizzerias and more is present in the documentation of our homes; for excursions you can ask us directly: we will provide you with ready-made itineraries to follow that will allow you to save the cost of tourist guides.
And if you want more direct help, you can always request a visit from us to organize your itineraries together; in case of difficulties with the language we will book for you!
Welcome basket
In the kitchen you will always find a basket with coffee, tea, sugar, jams of various flavors, honey and more: help yourself! If you still need them please let us know and we will restock asap.
The next day, according to the organizational possibilities, we will have the pleasure of offering you typical sweets specially prepared for your breakfast: one of our many ways to thank you for your choice.
Kitchen supplies (dishes)
In each house you will always find a supply of plates (soup plates, tops and fruit), glasses, cups and cutlery proportional to the maximum number of occupants for each property.
For the kitchen you will find small and large pans, water kettle, milk kettle and traditional teapot.
Each house is equipped with a Brita purifying jug, in order to always guarantee drinking and quality water.
Pantry service
At our guests' disposal a selection of the best typical Sicilian products at truly amazing prices: it will be possible to order from fresh fish (with at least one day's notice) to the best Sicilian wines.
The order will be delivered directly to the holiday homes; once back home you can still order and receive everything at your home through our e-commerce system.
Supplies in the bedroom, kitchen and bathroom
You will find all the necessary sheets according to the number of guests.
Our basic bathroom package includes: three towels, shower, face and guest; it is also possible to request bathrobes, subject to availability, at the cost of simple washing. Two sets of kitchen towels are also provided, plus a full set of sponges.
Domestic appliances
The basic appliances for the kitchen are: the oven, the hob, the electric water kettle and the fridge, most houses also have a microwave oven.
A hairdryer is also provided for each bathroom and the laundry room has a washing machine and, in some cases, a dryer as well. Iron and ironing board are always present.